Privacy Policy for SOFTRASYS S.A.L.

Effective Date: Jun 21, 2023

1. Information We Collect

1.1 Information Provided by You:

1.2 Information Collected Automatically:

1.3 Google Maps Integration:

When you use the Google Maps integration within our mobile app, Google may collect, use, and process information about your location, which is subject to Google's Privacy Policy. We encourage you to review Google's Privacy Policy to understand how they handle your information.

Privacy Policy for SOFTRASYS S.A.L.

Effective Date: Jun 21, 2023

1. Information We Collect

1.1 Information Provided by You:

1.2 Information Collected Automatically:

1.3 Google Maps Integration:

When you use the Google Maps integration within our mobile app, Google may collect, use, and process information about your location, which is subject to Google's Privacy Policy. We encourage you to review Google's Privacy Policy to understand how they handle your information.

2. Use of Information

We may use the collected information for the following purposes:

2. Use of Information

We may use the collected information for the following purposes:

3. Disclosure of Information

We may disclose your information in the following circumstances:

4. Data Transfer and Processing in the MENA Region

Please note that the data collected through our mobile app may be transferred to and processed in countries within the MENA region. By using our mobile app, you consent to the transfer and processing of your information in these countries, which may have data protection laws that differ from those in your country of residence. We will take appropriate measures to ensure that your information receives an adequate level of protection in accordance with applicable laws.

5. Use of Cookies

Our mobile app may use cookies or similar tracking technologies to enhance your experience and collect information about how you interact with our app. Cookies are small text files that are stored on your device when you visit certain websites or use certain mobile applications. They help us recognize your device and provide personalized features and functionality.

We use cookies for the following purposes:

You can manage or disable cookies through your device or browser settings. However, please note that disabling cookies may limit certain features and functionality of our mobile app.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links and Services

Our mobile app may contain links to third-party websites, services, or resources that are not operated or controlled by SOFTRASYS S.A.L. This Privacy Policy does not apply to such third-party services, and we are not responsible for the privacy practices or content of those services. We encourage you to review the privacy policies of any third-party services before providing any personal information.

8. Marketing Communications

With your consent, we may send you promotional emails or notifications about our products, services, or special offers. You can opt-out of receiving such communications at any time by following the instructions provided in the emails or by contacting us directly.

9. Data Security

We implement appropriate security measures to protect the confidentiality and integrity of your information. However, please note that no security measure is perfect or impenetrable, and we cannot guarantee the absolute security of your information.

10. Children's Privacy

Our mobile app is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.

11. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes to this policy will be effective immediately upon posting the updated version on our mobile app. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

12. Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of Lebanon. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Beirut.

13. App Store and Play Store Platforms

Our mobile app is available for download on the App Store (for iOS devices) and Play Store (for Android devices). When you download and use our app from these platforms, you acknowledge and agree that the respective platform providers may collect and process certain information as described in their own privacy policies. We recommend reviewing the privacy policies of the App Store and Play Store to understand how they handle your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@softrasys.com or by phone at +961 1 90 55 33 or through our website www.softrasys.com.

Address: Citymall – Sea Side Elevators – Level 2 – 14 Dora Highway, Boushrieh, Beirut, Lebanon

By using our mobile app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.